SCOPE

All goods and services (“Products”) supplied by Veritas Publishing Company Pty Ltd are supplied on these terms and conditions.

ORDER ACCEPTANCE

No order shall be binding on Veritas Publishing Company until accepted by Veritas Publishing Company. An individual contract for the supply of Products, on these terms and conditions, is formed on acceptance by Veritas Publishing Company of an order from the Customer. Veritas Publishing Company reserves the right to accept any order in whole or in part. Where Veritas Publishing Company makes a part delivery of any order, such delivery shall constitute a separate contract. No order may be cancelled or varied after acceptance by Veritas Publishing Company.

PAYMENT TERMS

All credit orders are accepted by Veritas Publishing Company subject to satisfactory credit approval of the Customer, and are governed by Veritas Publishing Company credit terms and conditions in force at the time of order placement, including the right to charge interest. Credit approval once granted may be withdrawn at any time. Where credit approval has not been granted, or is withdrawn, payment for all Products or Services supplied is required on delivery. Where credit has been granted, payment for the Products or Services is to be made on or before 30 days from the date of invoice, or 15 days from the date of a consolidated monthly statement, whichever is the earlier, except in the case of software, where payment must be made immediately. Payment must be made in full without set off or deduction. Veritas Publishing Company will investigate any disputed amounts, and if resolved in favour of the Customer, a credit will be issued to the Customer.

POSTAL CHARGES

All Postal Charges will be in accordance with Australia Post - Post Guides

http://auspost.com.au/products-and-services/post-guides.html

TITLE TO PRODUCTS

Ownership in the Products does not pass to the Customer until the Customer has discharged all outstanding indebtedness, whether in respect of the Products or otherwise, to Veritas Publishing Company. Risk in the Products will pass on delivery to the Customer. Delivery may not be refused by the Customer. The Customer grants to Veritas Publishing Company, its agents and servants, leave and licence to enter at any time on and into any premises occupied by the Customer to inspect, search for or remove any of the Products. If the Products are sold by the Customer, the Customer acknowledges that such sale is made by the Customer as bailee for and on behalf of Veritas Publishing Company, to hold the proceeds of sale on trust for Veritas Publishing Company, in an account in the name of Veritas Publishing Company, until payment in full for the Products is made to Veritas Publishing Company.

CUSTOMER SPECIFIC STOCK

Where Veritas Publishing Company has agreed to procure and/or warehouse and/or distribute Products specifically for the Customer, the Customer must, within 30 days of request, purchase all stock then warehoused and held at the then prevailing supply price. Where the Customer does not do so, Veritas Publishing Company may dispose of the affected Products without liability for any loss or damage suffered by the Customer as a result. The Customer indemnifies Veritas Publishing Company against all claims, demands, loss, costs and expenses incurred by or made against Veritas Publishing Company, arising out of any actual or alleged infringement of patents, copyright, trademarks, design rights or other intellectual property rights, by any logo, design, copyright or other material that Veritas Publishing Company may use, print or reproduce at the Customers request.

LIABILITY

Except for those required or implied by legislation, Veritas Publishing Company gives no express warranty in relation to products and services supplied to the Customer, and the Customer acknowledges that it has not relied on any representation or warranty made by or on behalf of Veritas Publishing Company. Certain legislation may imply conditions and warranties into these terms and conditions. To the extent that such conditions and warranties may lawfully be excluded, all such conditions and warranties are expressly excluded. The liability of Veritas Publishing Company under or arising out of the supply of goods and services for breach of any term, condition or warranty implied in or imposed upon the supply of goods and/or services by legislation, shall be limited, at the option or Veritas Publishing Company to:
a) If the breach or liability relates to goods:
(i) the replacement of the goods or the supply of equivalent goods;
(ii) the repair of the goods;
(iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or
(iv) the payment of the cost of having the goods repaired;
(b) if the breach or liability relates to services;
(i) the supplying of the services again; or
(ii) the payment of the cost of having the services supplied again.
Except to the extent the law provides that liability is not able to be excluded, Veritas Publishing Company shall not be under any liability to the Customer in respect of any loss or damage (including consequential or indirect loss or damage or loss of profits, loss of use or loss of data) however caused, which may be suffered or incurred or which may arise directly or indirectly in respect of the Products, any services supplied by Veritas Publishing Company or the failure of Veritas Publishing Company to comply with these terms and conditions.

CONFLICTS

These terms and conditions will apply to the exclusion of all other terms and conditions contained in the Customer’s order. In the event of any inconsistency, Veritas Publishing Company will be deemed, by delivering the Products to the Customer or supplying services to the Customer, to have made an offer to the Customer to sell the Products or supply the services pursuant to these terms and conditions, which offer will be deemed to have been accepted if the Customer retains the Products or accepts the services. Veritas Publishing Company reserves the right to change these Terms and Conditions at any time.

GST

Veritas Publishing Company reserves the right to recover from the Customer all goods and services tax (“GST”) payable in respect of the supply of goods and services to the Customer.

JURISDICTION

These terms and conditions are governed by and will be construed in accordance with the laws of South Australia and the parties agree to submit to the jurisdiction of the courts of that state.

NO WAIVER

The failure by Veritas Publishing Company to exercise, or any delay in exercising, any right, power or privilege available to it under these terms and conditions will not operate as a waiver thereof or preclude any other or further exercise thereof or the exercise of any other right or power.

PRIVACY POLICY

INTRODUCTION

Veritas Publishing Company regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Veritas Publishing Company users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Administration at 08 71237131.

COLLECTION OF INFORMATION

In order to use the Veritas Publishing Company website veritasbooks.com.au, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Veritas Publishing Company is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

USE OF COLLECTED INFORMATION

Any details collected from Veritas Publishing Company customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

STORAGE OF COLLECTED INFORMATION

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

ACCESS TO COLLECTED INFORMATION

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

ORDERS

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

COMMUNICATIONS

Veritas Publishing Company uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

THIRD PARTIES

Veritas Publishing Company may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Veritas Publishing Company does not share any information with third parties for any unknown or unrelated uses.

LEGAL

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

LINKS

Links on the Veritas Publishing Company site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of veritasbooks.com.au

CHANGES TO PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Your complete credit card number cannot be viewed by Veritas Publishing Company or any outside party.
All transactions are performed under 128 Bit SSL Certificate.
All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
eWAY is an authorised third party processor for all the major Australian banks.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

DELIVERY POLICY

PHYSICAL GOODS

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australia Post within 3 working days; however if goods are unavailable delivery will take a little longer.
If you wish to query a delivery please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

DIGITAL GOODS

After ordering online, you will receive an email confirmation from This email address is being protected from spambots. You need JavaScript enabled to view it. containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via Secure Server within 3 working days. Digital Goods are not refundable.
If you wish to query a delivery please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

REFUND & RETURNS POLICY

This refund policy does not apply to digital goods.

If for any reason you are not completely satisfied with your purchase of physical goods we will give you a 14 day money-back guarantee from the time you receive the goods. Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. within that time if you are not satisfied with your purchase so that we can resolve any problems. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage.

This refund policy does not apply to physical goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.

You assume any risk of lost, theft or damaged goods during transit; therefore advise you take out shipment registration of insurance with your postal carrier. Veritas Publishing Company will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Veritas Publishing Company uses the eWAY Payment Gateway for its online credit card transactions.

eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured payments.

Payments are fully automated with an immediate response.

eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Veritas Publishing Company.

If you have any enquiries regarding the payment services offered by eWAY please visit their website at www.eWAY.com.au